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© 2011-2024 TOC

TecTOC Privacy Policy

Updated: July 23, 2024

What Information We Collect

We may collect the following types of personal information from you when you use the Website:

Contact information: such as your name, email address, phone number, or postal address, when you provide it to us through the Website, for example, when you sign up for our newsletter, request a demo, or contact us for inquiries or support.
Usage information: such as your IP address, browser type, device type, operating system, language preferences, pages viewed, links clicked, time spent, or other information about your interactions with the Website, which we may collect through cookies or other similar technologies. For more information about cookies, please see the "Cookies and Similar Technologies" section below.
Feedback information: such as your comments, suggestions, ratings, reviews, or testimonials, when you provide them to us through the Website or other channels, such as social media or third-party platforms.

How We Use Your Information

We may use the personal information we collect from you for the following purposes:

To provide and improve the Website: such as to enable you to access and use the Website, to personalize and optimize your experience, to measure and analyze the performance and usage of the Website, to troubleshoot and resolve issues, to ensure the security and integrity of the Website, and to develop and update the Website.
To communicate with you: such as to respond to your inquiries, requests, or feedback, to provide you with technical or customer support, to send you newsletters, updates, or other marketing communications that you have opted in to receive, to inform you about changes to our policies or terms, and to request your participation in surveys, contests, or promotions.
To protect and enforce our rights and interests: such as to comply with applicable laws, regulations, and legal processes, to enforce our agreements and policies, to prevent, detect, and investigate fraud, security breaches, or other unauthorized activities, to protect our and our users' rights, property, and safety, and to pursue available remedies or limit our damages.

How We Share Your Information

We may share your personal information with the following parties and for the following purposes:

Service providers: such as web hosting, cloud computing, analytics, email marketing, or customer service providers, who perform services on our behalf and need access to your information to carry out their work for us.
Business partners: such as other companies or organizations that we collaborate with to offer or promote our products or services, or to jointly participate in events, contests, or promotions.
Legal authorities: such as law enforcement, courts, regulators, or other government agencies, when we are required or permitted to do so by law, or when we believe in good faith that it is necessary to comply with a legal obligation, to protect our or others' rights or safety, to prevent or investigate wrongdoing, or to respond to a lawful request.
Other parties with your consent: such as when you agree to share your information with third parties for their own marketing or other purposes, subject to their separate privacy policies.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to collect and store information when you visit or use the Website. Cookies are small files that are placed on your browser or device by the Website or by the service providers that operate on our behalf. Cookies may store your preferences and other information, such as your IP address, browser type, device type, operating system, language preferences, pages viewed, links clicked, time spent, or other usage information. Cookies may also enable us and our service providers to recognize you when you return to the Website, to deliver personalized content or advertising, to measure and analyze the performance and usage of the Website, and to improve the functionality and security of the Website.

You can manage your cookie preferences by changing your browser settings. However, please note that some features or functionalities of the Website may not work properly or as intended if you disable or refuse cookies.

Your Choices and Rights

You have the following choices and rights with respect to your personal information:

Opt out of marketing communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or other message, or by contacting us using the contact details below.
Access, correct, or update your information: You can request access to, or correction or update of, your personal information that we hold about you by contacting us using the contact details below.
Delete your information: You can request deletion of your personal information that we hold about you by contacting us using the contact details below, subject to certain exceptions and limitations under applicable law.
Object to or restrict our processing of your information: You can object to or restrict our processing of your personal information for certain purposes by contacting us using the contact details below, subject to certain exceptions and limitations under applicable law.
Withdraw your consent: If you have given us your consent to process your personal information for certain purposes, you can withdraw your consent at any time by contacting us using the contact details below, without affecting the lawfulness of the processing based on your consent before its withdrawal.
Complain to a supervisory authority: You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you are not satisfied with how we handle your personal information.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, in accordance with applicable law and industry standards. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. If you have any questions about the security of your personal information, please contact us using the contact details below.

How Long We Retain Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, or for other legitimate purposes, such as to comply with legal obligations, to resolve disputes, to enforce agreements, or to support business operations. We may retain aggregated or anonymized information, which cannot reasonably be used to identify you, for longer periods.

How We Transfer Your Information

We are a Canadian company, and we store and process your personal information in Canada and other countries where we or our service providers operate. These countries may have different data protection laws and standards than your country of residence, and may be subject to lawful access requests by government authorities. By using the Website, you consent to the transfer of your personal information to countries outside your country of residence, including Canada and the United States.

Children's Privacy

The Website is not intended for or directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete it from our systems. If you believe that we may have collected personal information from a child under the age of 13, please contact us using the contact details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other purposes. We will indicate the date of the last update at the top of this Privacy Policy. Your continued use of the Website after we make changes indicates your acceptance of those changes.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at: info_tectoc@shaw.ca

TecTOC Terms of Service

Updated: July 23, 2024

1. Acceptance of Terms

These terms of service ("Terms") govern your access to and use of the website www.tectoc.com ("Website") and any services, content, features, or products offered by TecTOC ("TecTOC", "we", "us", or "our") through the Website (collectively, the "Services"). By accessing or using the Website or the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms or our Privacy Policy, you must not access or use the Website or the Services. We may change or modify these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes by posting the revised Terms on the Website and updating the "Last updated" date at the top of these Terms. Your continued use of the Website or the Services after we post the revised Terms will constitute your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Website and the Services.

2. Eligibility and Registration

To access and use some features of the Website or the Services, you may need to register for an account. You must be at least 18 years old and have the legal capacity to enter into a contract to register for an Account. By registering for an Account, you represent and warrant that you meet these requirements and that the information you provide is accurate, complete, and current. You are responsible for maintaining the security and confidentiality of your Account and password, and for any activity that occurs under your Account. You must notify us immediately of any unauthorized use of your Account or password, or any other breach of security. We reserve the right to suspend or terminate your Account or access to the Website or the Services at any time and for any reason, without notice or liability, if we believe that you have violated these Terms, our Privacy Policy, or any applicable law, or if we deem your use of the Website or the Services to be harmful to us, our users, or any third party.

3. Use of the Website and the Services

You may use the Website and the Services for your personal, non-commercial, and lawful purposes only. You may not use the Website or the Services in any way that violates these Terms, our Privacy Policy, or any applicable law, regulation, or order. You may not use the Website or the Services to engage in any fraudulent, abusive, harassing, defamatory, obscene, or otherwise objectionable conduct, or to infringe or violate the rights of TecTOC, our users, or any third party. You may not access or use the Website or the Services for any competitive or commercial purposes, such as to monitor, copy, scrape, or collect any content, data, or information from the Website or the Services, or to interfere with or disrupt the operation or security of the Website or the Services , or to transmit any viruses, malware, or other harmful code or content to or through the Website or the Services. You may not modify, reproduce, distribute, display, perform, or create derivative works from any content, data, or information on the Website or the Services, unless you have obtained our prior written consent or as otherwise permitted by law. You may not use any trademarks, logos, or service marks of TecTOC or any third party without our or their prior written consent.

4. Intellectual Property Rights

The Website and the Services, and all content, data, information, software, graphics, logos, trademarks, and other materials on the Website and the Services, are the property of TecTOC or our licensors, and are protected by Canada. and international intellectual property laws and treaties. We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and the Services for your personal, non-commercial, and lawful purposes, subject to these Terms and our Privacy Policy. All rights not expressly granted to you are reserved by TecTOC and our licensors.

5. Feedback and Suggestions

We welcome and appreciate your feedback, suggestions, and ideas for improving the Website and the Services ("Feedback"). By submitting any Feedback, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback throughout the world in any media, without any obligation to compensate you or to acknowledge you as the source of such Feedback. You also waive any and all moral rights you may have in such Feedback. You represent and warrant that you have the right to grant us the rights described in this section, and that your Feedback does not infringe or violate the rights of any third party or any applicable law.

6. Third-Party Content and Links

The Website and the Services may contain or display content, data, information, products, services, or links from or to third parties ("Third-Party Content"). We do not endorse, control, or assume any responsibility for any Third-Party Content, and we are not liable for any loss or damage arising from or related to your access to or use of any Third-Party Content. You access and use any Third-Party Content at your own risk and discretion, and you should review the terms and policies applicable to such Third-Party Content before engaging with them.

7. Disclaimer of Warranties

THE WEBSITE AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TECTOC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WITHOUT LIMITING THE FOREGOING, TECTOC DOES NOT WARRANT THAT THE WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR THE SERVICES WILL MEET YOUR EXPECTATIONS, REQUIREMENTS, OR NEEDS. YOU USE THE WEBSITE AND THE SERVICES AT YOUR OWN RISK AND JUDGMENT.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TECTOC OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE OR THE SERVICES, OR ANY THIRD-PARTY CONTENT, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF TECTOC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, TECTOC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE OR THE SERVICES WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO TECTOC FOR THE USE OF THE WEBSITE OR THE SERVICES IN THE PAST 12 MONTHS, WHICHEVER IS LESS.

9. Indemnification

You agree to indemnify, defend, and hold harmless TecTOC and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, losses, damages, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your access to or use of or inability to access or use the Website or the Services, or any Third-Party Content, or your violation of these Terms, our Privacy Policy, or any applicable law, regulation, or order.

10. Governing Law and Jurisdiction

These Terms and your access to and use of the Website and the Services are governed by and construed in accordance with the laws of the Province of Alberta, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or in connection with these Terms, the Website, or the Services will be brought exclusively in the federal or state courts located in Calgary, Alberta, Canada and you consent to the personal jurisdiction and venue of such courts.

11. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be modified to the extent necessary to make it enforceable, or if not possible, will be severed from these Terms, and the remaining provisions will remain in full force and effect. No waiver of any provision of these Terms will be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.

12. Termination

We may terminate your access to and use of the Website or the Services at any time and for any reason, without notice or liability, and without affecting any rights or obligations that have accrued prior to such termination. You may also terminate your Account at any time by contacting us at info_tectoc@shaw.ca. Upon termination of your Account, you will lose access to any features or content that require registration or subscription. Sections 4, 5, 7, 8, 9, 10, 11, and 13 of these Terms will survive any termination or expiration of these Terms.

Contact Us

If you have any questions, comments, or request about these Terms, the Website, or the Services, please contact us at: info_tectoc@shaw.ca